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Privacy policy

Our privacy policy explains what data we collect, process, use and share. This relates to personal information of our site visitors and clients.

Privacy and General Data Protection Regulation (GDPR)

Vicky Sarah is a company based in West Yorkshire, UK. We take the privacy of all our website users seriously.


This Privacy Policy outlines how your personal information will be treated and your rights to control your personal information, in accordance with General Data Protection Regulation (GDPR). We treat keeping your personal data as a priority. For further information on our data protection scheme, please contact

You may change your mind about the permission you have given us to use your personal information at any time by emailing us or writing to:

Data Protection Officer, Vicky at Vicky Sarah


We only use cookies that are strictly necessary for the running of our website (this includes cookies providing essential security measures and cookies used for quick loading and distribution of content). Standard technology “cookies” are small pieces of information that are stored by your browser on your computer. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.

Information collection

We may collect and keep a record of personal information about you from our website. This is upon your consent, via a sign up form. We may collect the following details – name, email, communication channel preferences and type/s of pet/s upon sign up.


The details will be then transferred to MailChimp for processing in accordance with their Privacy Policy and Terms, current data protection legislation and this Privacy Policy. Your information (name and email address) will be stored within MailChimp services until you decide you no longer wish to receive communications from us, where you have the right to unsubscribe. Unsubscribed users data is deleted securely and personal data will be revised every 12 months. For further information on how we hold your personal data, please email

How do we use your information?

Any personal data relating to you will be processed, used by us and recorded by MailChimp in accordance with their Privacy Policy and Terms, current data protection legislation and this Privacy Policy. We may use the information we collect from you in the following ways:

  • to communicate with you via email

  • to maintain the security of our systems

  • to comply with legal obligations

We take the security of your personal information very seriously. We only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

Disclosure of your information

We use MailChimp as our email automation platform. The information we collect on our site will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. We may need to pass your information to comply with legal obligations such as law, regulation, warrant, witness summons or court order. In all cases, we will take great care to ensure that your information is only processed in accordance with this Privacy Policy and the law and we only permit your information to be used for authorised purposes.


We value your privacy and will not pass your information to any third parties. Data collected is used for contacting you about your appointment and with your consent, to provide you with details of services for you and your animal/s via our email newsletter or other communications channels.

Referral links

We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. If you wish to find out more information regarding your rights or to make a complaint, you can find this on the Information Commissioners Office (ICO) website.

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